Returns & Exchanges
ReTurn Policy
At Turn we aim to please by creating innovative high quality products that have been fine tuned through long periods of development. We hope our passion for getting it right shines through but if one of our products fails to meet your needs for any reason the item can be returned within 30 days of the delivery date for a full refund. Refunds or exchanges will not be processed if items are worn, soiled or chalked. Please note that due to the nature of custom apparel we do not accept returns (for refund or exchange) on any custom myTurn product unless due to a quality issue.
ReTurn by Mail
To return an item by mail for a full refund please mail it back with a note and order number (preferably the packing slip included in the original parcel) to:
Turn Gymnastics Europe
Attn: Returns
93 Hedge Place Road
Greenhithe
Kent
DA9 9JY
A refund will be credited upon review within 2-3 business days of receipt.
Need an different size?
Simply follow the return instructions and note what size you require instead. We will ship out the replacement within 24-48 business hours of receiving the return and ship it to you at no additional cost.
